At Confrex Global, we strive to provide seamless event/conference registration services while maintaining fairness in our cancellation and refund process. By registering for our events, you acknowledge and agree to the terms outlined below.

1. General Policy

• • All registrations are final. By completing the payment, you confirm your commitment to attend the event.
  • Refunds, if applicable, will only be processed as per the conditions stated below.

2. Cancellation by Registrants

• • More than 60 days before the event: 80% refund (20% administrative fee applies).
  • 30 to 60 days before the event: 50% refund.
  • Less than 30 days before the event: No refund will be provided.
  • No-shows: Registrants who fail to attend without prior cancellation will not be eligible for a refund.

3. Transfer & Substitutions

• • If unable to attend, registrants may transfer their ticket to another attendee from the same organization.
  • All transfer requests must be made in writing at least 14 days prior to the event.
  • An administrative fee of $70 applies for processing transfers.

4. Event Cancellation or Postponement by Confrex Global

• • If an event is canceled by Confrex Global, registrants will receive a full refund or the option to transfer their registration to a future event.
  • If an event is postponed, registrations will automatically be carried over to the new date. No refunds will be issued in this case.

5. Force Majeure (Unforeseen Circumstances)

• • Confrex Global is not responsible for event cancellations due to natural disasters, government regulations, pandemics, strikes, or other unforeseen circumstances beyond our control.
  • In such cases, refunds will be processed only at the discretion of Confrex Global, and administrative fees may apply.

6. Processing of Refunds

• • Approved refunds will be processed within 90 days after the event via the original payment method.
  • Any bank charges or transaction fees incurred during the refund process will be borne by the registrant.

7. Travel & Accommodation

• • Confrex Global is not responsible for travel, accommodation, or any third-party costs incurred by registrants.

8. Acceptance of Terms

By registering for an event, you acknowledge and agree to this refund and cancellation policy.

For any questions, please contact us at shyam@confrexglobal.com